Question 1

Can I use sproof sign privately & for free?

Accepted Answer

Yes, the free Private Account is available for this purpose. It is free forever and already has many powerful features for a smooth signature workflow.

Question 2

Can I test sproof sign with my company for free?

Accepted Answer

You can now use sproof sign free of charge as a single user:in (for private purposes). Simply start here. Our sales experts will be happy to discuss the potential of the application in your company with you. A test phase is possible by appointment. Book your individual consultation appointment now ->

Question 3

Why should companies rely on European tools?

Accepted Answer

Tools and platforms from Europe have long since matched the power of US tools, and it is time for European companies to support Europe as a business location.

US tools can never guarantee safe keeping of sensitive data. US surveillance laws contradict the fundamental rights of the EU. sproof sign is headquartered in Austria and specializes in the highest level of data protection Learn  More

Question 4

Which legal, security and compliance regulations does sproof sign meet?

Accepted Answer

sproof sign is 100% GDPR compliant. All electronic signatures are legally valid according to eIDAS. All data centers are certified in the EU and ISO 27001. sproof sign has no relation to third countries (especially not to the USA) and is therefore GDPR compliant even after the ruling on Privacy-Shield ("Schrems 2") of the EUGH. sproof sign complies with FDA 21 CFR Part 11 and is also IÖB-awarded for use in public administration.

Question 5

Which e-signature standards does sproof sign offer for your company?

Accepted Answer

Signatures created with sproof sign are 100% legally valid and meet the legal requirements of the eIDAS regulation. sproof sign uses the two highest signature standards, the advanced electronic signature (AES) and the qualified electronic signature (QES), for high compliance and evidential value in contracts with varying liability risks.

We would be happy to analyze your individual use case. Simply contact us here. You can find a guide for choosing the right e-signature standard here ->

Question 6

When do you need a qualified electronic signature (QES)?

Accepted Answer

There are basically three signature standards. The qualified digital signature is legally equivalent to the handwritten signature. Therefore, only the qualified signature should be used for contracts that require writing. Learn more

Question 7

"How does getting started with sproof sign work from single user to large enterprise?

Accepted Answer

It doesn't take much to get started with sproof sign:

Individuals can use sproof sign immediately for free.
Small teams or single users start from here with a User or User+ license.
SMEs or large companies: Our experts will give you the best possible advice and calculate your return on investment.

The cloud is integrated into your IT landscape in no time at all. Without setup and installation!

You can easily manage your own team & signature contingent. Our sproof sign Academy makes it very easy to get started.

Here you can reach our sales experts: +43 50 423

Question 8

Can a team & signature quota be managed independently with sproof sign?

Accepted Answer

sproof sign enables simple user and rights management for users within a plan. In addition, the signature quota can be managed centrally and various important settings can be made for the entire plan. Learn more ->

Question 9

How do I get a digital signature?

Accepted Answer

A digital signature is uniquely linked to your person. Either via your email address in the case of an advanced digital signature or via your cell phone in the case of a qualified digital signature. You can obtain a digital signature via existing providers such as sproof sign. With sproof sign you get your own legally valid digital signature (legally equivalent to a handwritten signature). Identification is a very straightforward process with sproof sign and takes no more than 10 minutes. Learn more

Question 10

For which industries & use cases is sproof sign suitable?

Accepted Answer

sproof sign is an all-in-one solution for legally valid internal as well as external signature workflows.

This means measurable added value for companies in almost all industries: tax, legal, insurance, finance, real estate, government and public sector, healthcare, retail, manufacturing, and many more.

It is important to understand the different signature processes that exist in daily business and which ones need to be digitized.

Question 11

Where is the difference between a User and a User+ (Upgrade)

Accepted Answer

The "User" license is the standard license for business users of sproof sign. It contains all standard features and an included signature package. For all those who sign a lot and want to use the maximum power of sproof sign, the upgrade to a User+ is recommended.

The most important User+ features:

Batch signature: Sign countless documents in one go with a qualified or advanced signature.
Direct identification for a qualified electronic signature

Question 12

Do externals have to pay for signature or be sproof sign user:in?

Accepted Answer

No. You can obtain an electronic signature from external parties without them having to pay for the signature. As a rule, you pay the costs for the signatures yourself. The recipients do not have to be registered with sproof sign as business or private customers, but can open the document and sign it online immediately.

Question 13

Can a company branding incl. company stamp and certificate be integrated in sproof sign?

Accepted Answer

Yes, if you are a single user:in or the admin of your plan (Business and above), you have the option to add a company logo, company icon or company stamp and your own certificate.

Question 14

Is the annual subscription to sproof sign automatically renewed?

Accepted Answer

Yes, your subscription will be renewed automatically. You can cancel a subscription at any time in your account.

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