Vertrieb kontaktieren:+43 50 423

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Help & Support

Welcome to our support website! We understand how frustrating technical problems can be and our goal is to help you solve them quickly and effectively. We have extensive knowledge of our software and are well equipped to answer your questions and find solutions to your problems.

We recommend that you first search our Academy and FAQs to find answers to your problem. If you can't find a solution there, you can always contact our support team. We are available by email or phone.

We know that your time is valuable and will do everything we can to solve your problem as quickly as possible. Thank you for your trust in us!

E-MAIL: support@sproof.io
PHONE: +43 50 423 42

Do you need help with the first-time QES identification with the Mobile ID app?

How to Restore Mobile ID?

I do not receive emails from sproof?

It seems my invitations to sign are not being delivered?

Can I undo a document sent in error?

I have signed at the wrong position. Can I undo it?

The QES-Ident procedure

In this tutorial we would like to show you how to create your own qualified signature with sproof sign.
To the tutorial

Personal Settings & Profile

You want to set up and customize your profile or personal settings in sproof sign? In this tutorial we will show you how to configure and customize your settings.
To the tutorial

Manage members & signature contingent

In this tutorial you will learn how to add colleagues, your team or your whole company to your plan in sproof sign. You will also learn where you can view and manage your plan and signature quota.
To the tutorial

Ask your question

If you need help, have any questions or would like to give feedback on our company and our products, please do not hesitate to contact us. You can also take a look at our FAQs.FAQs
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Why sproof sign?Highest security and compliance paired with an "all-in-one" functionality make sproof sign the top European alternative on the e-signature platform market. 100% developed and hosted in Europe.
sproof sign is the highest-rated provider in the e-signature category on the independent evaluation platform OMR Reviews for Q3 and Q4 2023, as well as Q1 2024.